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At Fluenciel, we believe that completing a batch should not mean completing your preparation. Depending on your programme, your Fluenciel journey includes: Interactive live classes Structured A1 → B2 learning Class summary after every class Regular assignments Doubt-solving sessions Mock tests during the course Exam-oriented practice Speaking, listening, reading and writing practice Feedback and progress evaluation Continued academic support after course completion Doubt-solving and mock-test support after the scheduled course duration Support towards your first attempt at your target examination, subject to the applicable course terms We don't just teach you and say goodbye when the batch ends. Our aim is to continue supporting you after the scheduled course duration as you prepare for your first examination attempt.

Your Fluenciel journey doesn't end when your batch ends. For eligible programmes, we continue to support students after the scheduled course duration with applicable: Doubt-solving sessions Mock tests Examination practice Academic guidance Our goal is to help you continue practising, identify your weaknesses, and prepare for your first attempt at your target examination. The exact post-course support available depends on the specific programme and its terms.

For eligible programmes, yes. Mock tests are provided during the course, and applicable programmes may also include additional mock-test opportunities after the scheduled course duration. This allows you to continue testing your preparation and identifying areas that need improvement before your examination.

For eligible programmes, yes. Our support doesn't simply stop when the scheduled batch ends. Applicable programmes include continued doubt-solving support to help students clarify difficult concepts and continue their preparation.

Because we understand that finishing the syllabus and being ready for an examination are not always the same thing. Students may need additional practice, mock tests, feedback, and doubt-solving before they feel ready for their first attempt. That's why our approach is designed to support students beyond the classroom and towards their examination.

Our structured learning pathway covers: A1 → A2 → B1 → B2 The appropriate level depends on your existing French knowledge and your learning objective.

Fluenciel is a French-language education and exam-preparation company focused on helping students learn French and prepare for examinations such as TEF, TCF, DELF and DALF. Our programmes combine structured French learning, interactive classes, assignments, doubt-solving, mock tests, and exam-focused preparation.

Yes. Fluenciel primarily provides live online French classes, allowing students to learn from anywhere. Depending on the programme, classes may be offered in one-to-one or group formats.

Our programmes are designed for: Complete beginners French learners Students preparing for TEF or TCF Students preparing for DELF or DALF Students planning to move abroad Working professionals College and university students Learners who want to improve their French communication skills

Not necessarily. If you are a complete beginner, you can start from A

Depending on the programme, your course may include: Live interactive classes Structured curriculum Class summaries Assignments Speaking practice Listening practice Reading practice Writing practice Doubt-solving sessions Mock tests Exam-oriented practice Study materials Academic guidance The exact features included may vary depending on the course selected.

Yes. Our classes are designed to encourage active participation rather than simply listening to a teacher. Students may participate in: Speaking activities Conversations Role plays Listening activities Reading exercises Writing activities Vocabulary practice Exam-style tasks

Yes. Students receive a class summary after each class covering important concepts, vocabulary, grammar, and other key points from the session. This makes revision easier and helps students stay organised.

Yes. Assignments are provided regularly so students can practise what they have learned and reinforce their understanding outside the classroom.

Yes, applicable programmes include doubt-solving support. Students can use these sessions to clarify grammar, vocabulary, speaking, writing, reading, listening, and examination-related doubts.

Yes. Mock tests and exam-style practice are incorporated into applicable programmes. They help students: Understand their current level Become familiar with exam-style tasks Practise time management Identify weaknesses Track progress Build examination confidence

Yes. Our TEF-oriented programmes focus on the four core skills: Listening | Speaking | Reading | Writing along with examination-oriented practice and mock tests.

Yes. We provide TCF-oriented preparation focusing on French language development, examination practice, and the relevant skills required for the applicable TCF format.

Yes. Fluenciel offers preparation for relevant DELF levels, combining structured language learning with examination-oriented practice.

Yes. Depending on the programme available, Fluenciel provides advanced French learning and DALF examination preparation.

No. We provide structured preparation, practice, mock tests, and academic support, but examination results depend on the student's preparation and performance as well as the official examination assessment. We do not guarantee a specific examination score or result.

Fluenciel provides language training and examination preparation. Official examination registration, dates, centres, fees, and examination rules are determined by the relevant examination authorities. Students are responsible for completing their official examination registration.

Fluenciel may offer both one-to-one and group programmes, depending on the course. Please check the relevant course page for the format of your programme.

Class duration depends on the programme and batch. The exact schedule and class duration will be communicated before enrolment.

Timing availability depends on the programme, batch, teacher availability, and course format. One-to-one programmes may offer greater flexibility.

Students are expected to attend their scheduled classes. Missed classes do not automatically qualify for a refund. Any rescheduling or alternative arrangement will be subject to the applicable course policy and teacher availability.

A batch change may be possible in certain circumstances, depending on availability and the specific course terms. Batch changes are not guaranteed.

Course fees vary depending on programme, level, duration, and learning format. Detailed fee structures, inclusions, and study pathways are available exclusively inside our official downloadable course brochures. You can download the brochure for any course or track on our website, or contact our team for guidance.

Payment options may vary depending on the programme. Please contact the Fluenciel team for the payment options available for your selected course.

Fluenciel follows a non-refundable course-fee policy. Once a student enrols and payment has been received, the course fee is generally non￾refundable. Students should review the complete Refund & Cancellation Policy before making payment. This policy remains subject to any rights or remedies that cannot legally be excluded under applicable law.

Course fees are generally non-refundable if you change your mind after enrolment. We recommend reviewing the course structure, schedule, duration, inclusions, and applicable policies before making payment.

Yes, applicable programmes include educational resources and study materials. The exact materials provided depend on the course.

Yes. Speaking is an important part of our French-learning approach. Students participate in conversations, speaking activities, role plays, pronunciation practice, and where applicable, examination-style speaking tasks.

Yes. Our programmes can incorporate: Listening — Compréhension orale Speaking — Expression orale Reading — Compréhension écrite Writing — Expression écrite The amount and format of practice may vary by programme and level.

If you already know some French, Fluenciel can help determine your appropriate level through an assessment or discussion with our team.

The time required varies from student to student. It depends on: Starting level Previous French knowledge Class frequency Practice outside class Consistency Individual learning pace Fluenciel follows a structured A1 → B2 progression, but we do not guarantee that every student will reach a particular level within a fixed period.

Yes. We offer programmes designed for different schedules, including options that may suit working professionals and students.

Yes. Fluenciel provides French training and examination preparation for students who are learning French for goals such as Canadian immigration. However, Fluenciel does not provide immigration decisions and does not guarantee visa, permanent residence, or immigration outcomes.